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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bobbie M

December 15, 2025

5  out of  5
rating by Bobbie M
"I stopped in just to get a calendar and Jesus asked if I had any questions. So I asked if he could review my policies to see if I could save any money. He explained a few things to me of coverages I didn't realize I had, thanks for that. In the end I decided my coverages were good to keep."
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Kate T

December 12, 2025

5  out of  5
rating by Kate T
"Jesus with State Farm- Nancy Craney Agency was able to assist me in updating my homeowner policy on a timely basis. An update from the original quote needed to reflect the actual dwelling. He did the update after asking pertinent questions and clarifying my concerns. He then documented and explained clearly the next steps. I greatly appreciate his assistance."
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Wayne Johnson

December 10, 2025

5  out of  5
rating by Wayne Johnson
"Dennis was very helpful very knowledgeable extremely polite make sure I checked everything he is an asset to your company."
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Lisa Carpenter

December 3, 2025

5  out of  5
rating by Lisa Carpenter
"The agent was thorough on explaining my policy my quotes. My total came exactly to what was quoted. I was able to get rentals insurance at a cheaper rate than I was paying before through the apartment complex and for more coverage! Very good experience my insurance cards came in the mail immediately. Thank you, Nancy Craney"
We responded:
"Lisa, thank you so much for sharing your positive experience! We’re happy to hear that the quotes were clear and accurate, and that you were able to get better coverage at a lower rate for your renter’s insurance. It’s great to know your insurance cards arrived quickly as well. We appreciate your trust and look forward to assisting you with your insurance needs in the future! - Nancy Craney State Farm Agent"
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Norman Davis

November 20, 2025

5  out of  5
rating by Norman Davis
"I've had a great experience at State Farm. I've had or have been on a policy with state farm for almost 30 years. With everything that happened in August Olivia was very helpful and listened to what had happened and was very courteous to what had happened. The claim is slow but with what happened it is to be expected. Olivia is a great person."
We responded:
"Norman, thank you for being a loyal State Farm customer for nearly 30 years! We truly appreciate your trust and kind words. Olivia is delighted to hear that she could assist you during a difficult time and provide the support you needed. We understand that claims can sometimes take time, and we appreciate your patience and understanding. Please don’t hesitate to reach out if you need anything else—we’re here to help! - Nancy Craney State Farm "
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Kimberly Turner

November 19, 2025

5  out of  5
rating by Kimberly Turner
"I worked with Steve on auto and renter’s insurance and was so impressed with our conversations! Not only did he save me money, but he got me better coverage! I highly recommend giving them a call!"
We responded:
"Kimberly, Thank you for your wonderful feedback! We’re so glad to hear that Steve was able to save you money while providing better coverage. It’s great to know you had positive conversations throughout the process. We appreciate your recommendation and look forward to assisting you again in the future!"
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Ericka Pullen

November 19, 2025

5  out of  5
rating by Ericka Pullen
"I had a wonderful experience she was able to lower my premiums and there was no pressure to sign up for anything that I didn’t need. They have been open and honest through the entire process. Highly recommend!!"
We responded:
"Ericka, Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a wonderful experience and that we could help lower your premiums without any pressure. Being open and honest with our clients is very important to us, and we’re glad that came through during your experience. If you ever need anything else, please don’t hesitate to reach out! - Nancy Craney State Farm Agent"
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manuel mercado

November 18, 2025

5  out of  5
rating by manuel mercado
"Stephen was very helpful and extremely knowledgeable ! He was very patient working around my busy schedule and for that i am very grateful. I highly recommend working with stephen for all your insurance needs."
We responded:
"Manuel, thank you for your kind words! We're glad to hear that Stephen at Nancy Craney State Farm was helpful, knowledgeable, and accommodating to your busy schedule. Your recommendation means a lot to us. We look forward to assisting you with all your insurance needs in the future! Call me anytime I can be of service to you! Nancy Craney State Farm "
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Tanah Brown

November 7, 2025

5  out of  5
rating by Tanah Brown
"Great insurance. Associates got me what I needed quick and easy. Switched from progressive to State Farm, less changes & hassle. Nancy cranes was a great sales agent."
We responded:
"Tanah, Thank you for your kind feedback and 5 Star Rating!! We're delighted to hear that our Insurance Representatives made the switch to State Farm quick and easy for you. Nancy and the entire team at Nancy Craney State Farm Agency are committed to providing excellent customer service and getting you the coverage you need. We appreciate your trust and look forward to serving you in the future! - Nancy Craney State Farm "
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Jamar Jackson

November 6, 2025

5  out of  5
rating by Jamar Jackson
"Very happy with my new premiums after joining today ."
We responded:
"Jamar, Thank you for sharing your positive experience and Star Rating!! We're so glad you're happy with your new premiums after joining Nancy Craney State Farm Agency. If you have any questions or need assistance in the future, we're here to help!- Nancy Craney State Farm Agent "
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Jason Rockwell

October 28, 2025

5  out of  5
rating by Jason Rockwell
"Stephen was fantastic and very helpful. Got us signed up for new property and auto insurance and spending half of what I was at the previous carrier."
We responded:
"Jason, Thank you for the glowing Five Star review! I am so pleased Stephen was able to save you money on your State Farm auto insurance! We appreciate your business and call me anytime if I can be of service to you! - Nancy Craney State Farm"
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Richard Claudio

October 22, 2025

5  out of  5
rating by Richard Claudio
"Stephen Tovar was great and very informative when we spoke this morning. State Farm was able to save me $200 dollars a month on my auto payments and with a new renters insurance policy. Thank you again for your time this morning Stephen!"
We responded:
"Hi Richard, Thank you for your Five Star glowing review! Stephen does a great job taking care of our customers. I'm so pleased we saved you money on your State Farm auto and renters insurance. Call me anytime I can be of service to you. - Nancy Craney State Farm "
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Victor Sammond

October 19, 2025

5  out of  5
rating by Victor Sammond
"Stephen Tovar was great! I wanted to set up homeowner's and car insurance, and he was able to quickly generate quotes, match my existing coverage, but at much better rates! He even went beyond to help me cancel my policies with my existing insurance carrier!"
We responded:
"Victor, thank you very much for your glowing review. We appreciate your business and I'm pleased Stephen met your customer service expectations and was able to save you money on your State Farm Insurance policies. Stop by and see us at our office, at Ina and Thornydale, in Tucson, AZ. Call me anytime I can be of service to you! - Nancy Craney State Farm"
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Thomas Akin-nabee

October 8, 2025

5  out of  5
rating by Thomas Akin-nabee
"I switched & saved over 600 & now i have an personal agent"
We responded:
"Thomas, Thank you for so much for the Five Star Review!! We are so happy to have you as a new customer and pleased we saved you money on your State Farm auto and home insurance. Call me anytime I can be of service to you! - Nancy Craney State Farm"
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Nicole Clifton

October 8, 2025

5  out of  5
rating by Nicole Clifton
"Dez Ramirez helped me get a new homeowner’s policy and saved me money. I like this company."
We responded:
"Nicole Thank you for the glowing review and Five Stars!! We are so happy to know Dez did a great job saving you money on your State Farm Homeowner's insurance policy! Call me anytime I can be of service to you. - Nancy Craney State Farm Agent"
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Ben Allen

October 6, 2025

5  out of  5
rating by Ben Allen
"Dez was extremely efficient, and very knowledgeable with all his insurance work and service."
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Peter Stephens

October 3, 2025

5  out of  5
rating by Peter Stephens
"Sally was amazing from start to finish. Answered all questions and made the process go so smoothly. I will recommend her to friends and family."
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concerned

October 3, 2025

5  out of  5
rating by concerned
"Mr. Steven Tovar was easy to work with and he suggested and explained the options that fit our needs the best. We got our home and autos insured today with State Farm through Steven. Was a pleasure to work with him."
We responded:
"Thank you for your kind words! We're pleased Stephen was able to help you with coverage to fit your insurance needs. Stop by and see us anytime we can be of service to you! - Nancy Craney State Farm Agent"
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daveblanchette

October 1, 2025

5  out of  5
rating by daveblanchette
"Nancy Craney and I have known each other for a long time, and she recently helped me with a State Farm Insurance policy. The process to move my policy to her office only took a few minutes and her assistant, Olivia was very helpful and professional. I recommend Nancy Craney and her team for any Insurance needs that you have."
We responded:
"Hi Dave! Thank you for your kind words and glowing review! I appreciate your business, and I'm pleased to know Olivia met your customer service expectations too! Stop by my State Farm office at Ina & Thorndale anytime to see us or call me if I can be of assistance to you! - Nanc Craney State Farm Agent"
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Lauren Winter

September 26, 2025

5  out of  5
rating by Lauren Winter
"Dez was very helpful, fast, and efficient. Helped me replace a homeowner's policy and saved me $100s! Yay! Thanks, Dez."
We responded:
"Hi Lauren! Thank you for the glowing review and Five Star rating!! We are pleased Dez saved you money on your homeowners insurance policy! Stop by our State Farm Office at Ina & Thornydale or call me anytime I can be of service to you! - Nancy Craney State Farm Agent"
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May Lee

September 25, 2025

5  out of  5
rating by May Lee
"The insurance rate is super good for a condo. Sally is very responsive and responds fast. Good experience."
We responded:
"Hi May, Thank you for the glowing review and Five Star Rating!! So happy to know Sally helped you with your State Farm condo insurance and you were happy with the experience! Call me anytime! - Nancy Craney State Farm Agent"
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Ling Qin

September 25, 2025

5  out of  5
rating by Ling Qin
"Sally is very helpful and understanding at completing my auto insurance coverage."
We responded:
"Hi Ling, thank you for the glowing review! Sally does a great job taking care of our customers. Call us anytime we can be of assistance to you! - Nancy Craney State Farm Agent"
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Richard Hoang

September 24, 2025

5  out of  5
rating by Richard Hoang
"Excellence service and friends"
We responded:
"Hi Richard, thank you for the Five Star rating and kind reviews of our service! We appreciate your business and call me anytime I can be of assistance to you! - Nancy Craney State Farm Insurance."
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michael Rinker

September 19, 2025

5  out of  5
rating by michael Rinker
"I have been looking for new auto and home policies, not a pleasant undertaking. Worked with Nanette and she is great. Made the switch and price and coverage were an improvement. Thank-you"
We responded:
"Michael, thank you for kind words and Five Star Rating! We appreciate your business and we're happy Nanette made the process a good experience for you to our State Farm Nancy Craney agency! Call me anytime if I can be of service to you! - Nancy Craney State Farm"
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Chris Curtis

September 18, 2025

5  out of  5
rating by Chris Curtis
"Thoughtful and timely service with savings ta boot!"
We responded:
"Chris, thank you for your positive feedback and Five Star rating!! We are honored to assist you with your State Farm Insurance policies! Call me anytime I can be of assistance to you! - Nancy Craney State Farm Agent"