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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Rivera

October 26, 2024

5  out of  5
rating by Renee Rivera
"Fantastic customer service! First time in a long time I have felt appreciated as a customer."
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Curt Hatcher

October 26, 2024

5  out of  5
rating by Curt Hatcher
"I have had the pleasure of working with Steve Tovar during the past three days in obtaining three new insurance policies (Auto, home, and Umbrella). All three have now been completed, paid for initially, and set up to be effective November 2 (the date established by me). Steve has done a great join guiding me and helping me to get the results I wanted. He has been thorough , prompt and pleasant all the time. I really appreciate his attitude, help and results --- all delivered with a very pleasant personality. Everything has been done to my satisfaction. Steve has done a very good job. I am pleased with the results of our efforts. Steve has been a key player in making it happen. Thanks, Steve!. Curt Hatcher"
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John Shackelton

October 25, 2024

5  out of  5
rating by John Shackelton
"Dez was very helpful and professional in getting my home & auto insurance in force. I recommend him highly."
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d t

October 24, 2024

5  out of  5
rating by d t
"Dez was extremely help and patient. Saved about $1700, thanks"
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Robert Grothouse

October 23, 2024

5  out of  5
rating by Robert Grothouse
"Dez did a great job explaining everything."
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Jim & Meg Pietsch

October 21, 2024

1  out of  5
rating by Jim & Meg Pietsch
"If I could give negative stars I would. We have been with State Farm for over 30 years and have never been treated as unprofessional as with Nancy Craney's office. We asked for quotes on life insurance and signing over a policy to our daughter but never heard anything back. After 4 months I emailed for information about a life insurance policy we have been paying on for 34 years. It took 2 weeks for a reply and we were told the policy had been cancelled for non-payment - we needed to pay $609 and our daughter had to re-apply. ???? They are still auto-debiting my bank account. I recommend going somewhere else."
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Liz

October 21, 2024

5  out of  5
rating by Liz
"I’ve had the pleasure of speaking with just about everyone in the office and have found them to be customer focused, efficient and supportive. I recommend Nancy Chaney at State Farm."
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Barbara Hassan

October 20, 2024

5  out of  5
rating by Barbara Hassan
"I recently changed my insurance to Nancy Craney State Farm from a company that I have been with for over 20 years who I never had a claim and all they did was increase my rates no matter what. I could no longer afford my car or homeowners and intially when I told them I would be changing they acted like they could care less so anyway with the help of someone was able to lower my car insurance but they continued increasing my homeowners so now I have affordable insurance for both and the gentleman who made it happens name is Dez and he compared what I was being provided with by my old company and came up with a much better plan for both that I could actually afford, and he took his time and was very patient, and knowledgeable."
We responded:
"Barbara, thank you so much for sharing your experience! I'm glad Dez was able to assist you in finding a more affordable and comprehensive insurance plan for both your auto and home. It's wonderful to know that he took the time to compare your old coverage and provide a better solution tailored to your needs. We appreciate your trust in our office and are here for any future questions or assistance you may need. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Brian Williams

October 17, 2024

5  out of  5
rating by Brian Williams
"Dez was great to work with, reviewed several options for home and auto insurance. I live for the details so wanted to review cost over options and had Dez run several quotes without fail. He was very patient while I mulled over my options. At the end of my insurance search Dez won my Auto and Home insurance saving me over $1500 a year! Way to go Dez and State Farm!"
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dave Last

October 17, 2024

5  out of  5
rating by dave Last
"Stephen was very helpful and efficient, I am going to go with this group for all my insurance needs. Stephen sold me with his professional way of helping me A+ Agency."
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Giselle Toledo

October 16, 2024

5  out of  5
rating by Giselle Toledo
"We are new to Tucson (Day 2 from Los Angeles) and needed car insurance. We found this place through Google Maps. The customer service was amazing!!! Jesus and Stephen answered all of our questions, were very informative and helpful. We felt in good hands. Nancy also introduced herself to us. She was very polite and kind. We had a really pleasant experience and feel like we have a relationship with our insurance agent. They are like a “good neighbor”."
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Ashley Fratus

October 15, 2024

5  out of  5
rating by Ashley Fratus
"First time setting up my own insurance and it was so easy, literally held my hand the whole way"
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Bradley Curtis

October 14, 2024

5  out of  5
rating by Bradley Curtis
"Yes I recently got car insurance and homeowners insurance with Allstate and Des was my guy that took care of me and he had did such an awesome job it was so easy and that's all thank you"
We responded:
"Bradley, thank you for sharing your experience! I'm glad to hear that Des provided you with such excellent service while setting up your car and homeowners insurance. We always strive to make the process as smooth and easy as possible. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Jimmy Neighbors

October 13, 2024

5  out of  5
rating by Jimmy Neighbors
"I was looking for a cheaper insurance and didn’t expect to find such a good deal but Dez Ramirez was happy to help me. Dez didn’t stop at just one or two quotes, he made sure i had the full picture and that I knew how to achieve the best outcome for me. Now I currently pay over $100 less than my previous insurance which for me is a huge save! I’d happily recommend friends, family, and others to State Farm especially with Dez as an agent."
We responded:
"Thank you so much for your kind words Jimmy! I'm glad Dez was able to help you find a great deal and provide you with a comprehensive understanding of your options. It's wonderful to know you're saving over $100 on your insurance. We appreciate your recommendation and are always here to assist you, your friends, and your family with any insurance needs. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Fergis Twigknot

October 10, 2024

5  out of  5
rating by Fergis Twigknot
"Michael Uzueta was excellent.He was very professional,expedient and knowledgable. He was not pushy at all and got me a very good monthly payment for my vehicles. I decided to bundle the home also and I feel confident that all my worldly possessions are in good hands!!!"
We responded:
"Fergis, thank you for sharing your experience! I'm glad Michael was able to assist you professionally and efficiently. It's wonderful to know you felt comfortable bundling your home and auto insurance with us. We appreciate your trust and are here for any future needs or questions you might have. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Dee Martenson

October 4, 2024

5  out of  5
rating by Dee Martenson
"We moved from Montana to Tucson 3 years ago and have used State Farm Ins. for over 50 years, so it was a no-brainer to sign up in Arizona. I recently needed to suspend coverage on one of my vehicles because it needs a major repair I cannot afford at this time. I spoke with Kat and she was so accommodating and friendly. She took care of the suspension then ran off several other quotes for me for my other vehicle to make it easier to save and get my crippled car running sooner. After some checking on my part I called her today and made a change in coverage. She took care of everything quickly and followed with an email detailing what we had done. I have been very pleased with the Craney office and their employees. Thank you, Kat!"
We responded:
"Thank you, Dee, for your wonderful review and for being a loyal State Farm customer for over 50 years! I'm glad to hear that Kat was able to assist you with suspending coverage on your auto and providing quotes for your other car. It's great to know she made the process smooth and efficient for you. We appreciate your kind words about our office and team. If you need any further assistance, don't hesitate to reach out. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Dick Purdy

October 4, 2024

5  out of  5
rating by Dick Purdy
"Kat Rubio was a terrific person to deal with. She made a complicated procedure more understandable. She reworked my policies in order to save me money. Thanks, Kat and State Farm. Dick"
We responded:
"Thank you, Dick, for sharing your experience! I'm glad Kat was able to make the process more understandable and help you save money by reworking your policies. We appreciate your kind words and are always here to assist with any future needs. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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George and Linda Sayles

October 2, 2024

5  out of  5
rating by George and Linda Sayles
"Great service and help. Kat was informative, pleasant and went out of her way to help me with my insurance needs and questions. Great to have a local company so close that are reliable and trustworthy"
We responded:
"Thank you, George and Linda, for your wonderful review! I'm glad to hear that Kat was able to provide you with informative and pleasant service. It's great to know that you find our local office reliable and trustworthy. We're always here to help with any of your insurance needs or questions. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Bernard Oostinga

October 2, 2024

5  out of  5
rating by Bernard Oostinga
"Thank you Michael for all your help on my new State Farm car insurance policy!! Great working with you!! Could not have been more helpfull !"
We responded:
"Bernard, thank you for your kind words! I'm glad to hear that Michael was able to assist you with your new State Farm auto insurance policy. It's wonderful working with customers like you. If you need any further assistance, don't hesitate to reach out. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Michelle Glynn

October 2, 2024

5  out of  5
rating by Michelle Glynn
"I worked with Dez, not only was he extremely responsive and helpful he also walked me through step by step what is next and what to expect. He helped make the whole process easy and even helped save me some money on my insurance. Highly recommend."
We responded:
"Michelle, thank you so much for your wonderful review! I'm glad to hear that Dez was able to assist you so effectively and make the process smooth. It's great that he could also help you save some money on your insurance. We truly appreciate your recommendation and are always here to help with any future needs or questions. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Kevin Hernandez

October 2, 2024

5  out of  5
rating by Kevin Hernandez
"I needed a business policy ASAP and Stephen was able to help secure a policy for me within the same day. He would also promptly return my calls throughout the process and he made it easy. Not only that, but he also took a look at my personal home and auto policies and he was able to give me a better policy at a far better price. Needless to say, I'm grateful and I highly recommend Stephen at State Farm!"
We responded:
"Kevin, thank you for your wonderful review! I'm glad Stephen was able to assist you quickly with your business policy and also help you find better home and auto policies. It's great to know that he made the process easy and was responsive throughout. We appreciate your recommendation and are always here to help with any future needs. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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SAID AHMAD

September 27, 2024

5  out of  5
rating by SAID AHMAD
"Michael was very patient and helpful as we worked on getting my new home and auto policies started with State Farm. I'm really happy with the new policies and hope to continue to do business with Nancy's agency. Highly recommended."
We responded:
"Thank you so much, Said! I’m thrilled to hear that Michael was able to assist you with setting up your home and auto policies. We look forward to continuing to work with you and are always here to help. Welcome to the State Farm family! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Martha Osollo

September 25, 2024

5  out of  5
rating by Martha Osollo
"Thank you to all employees at State Farm. They were fast and efficient to reinstate my car insurance. That's one of the major reasons why I have been with them for over 8 years."
We responded:
"Martha, thank you for your kind words! We're glad to have been able to assist you quickly and efficiently with reinstating your auto insurance. It's wonderful to know that our service has kept you with us for over 8 years. If you ever need anything else, we're here to help! - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"
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Henrietta Coleman

September 19, 2024

5  out of  5
rating by Henrietta Coleman
"Jennifer Jackson was great to work with. She is professional, knowledgeable, pleasant and extremely efficient."
We responded:
"Henrietta, thank you so much for the positive review & shout out for Lindsay! We appreciate you!"
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angelina amaranto

September 17, 2024

5  out of  5
rating by angelina amaranto
"I am very thankful to Michael who is very patient explaining to me the details. He is very thorough and very professional. I will definitely recommend this Statefarm office to my friends."
We responded:
"Thank you, Angelina! I'm so happy to hear about your positive experience with Michael. His patience and professionalism are truly commendable. We appreciate your recommendation and look forward to assisting your friends as well. If you have any further questions or need assistance, don't hesitate to reach out. - Nancy Craney - State Farm Insurance Agent, Tucson, AZ"